Shipping calculations are performed in real time based on the destination address and the items ordered. During checkout the shipping total will be displayed prior to payment and will be revised each time you change the cart contents. Items will be shipped within 24 hrs of placing your order via the ship method you select during checkout. You will receive an email confirming your order upon checkout and the status of the order will be updated when the items are shipped and then again when they are delivered.

1. All returns must be received within 30 days of the order being shipped.

    

2. Customized chips of any kind cannot be returned.

    

3. Anything returned from buyer's remorse will be subject to a 15% restocking fee. This fee can not be waived.

    

4. We cannot accept opened DVD’s, Copag or KEM cards. They cannot be resold and will not be refunded.

    

5. If a customer receives defective merchandise, they can only exchange it for a similar product of equal or lesser value.

    

6. If a product is returned from buyers remorse, a 15% restocking fee will be charged.   If you are returning a product that is defective or incorrectly shipped for a refund, then you will be refunded for the cost of the item only. 

    

7. If a product arrives damaged, Economartplus.com must be notified immediately. Once we are notified, a claim will be placed with the corresponding shipping company. Once the claim has been resolved, the customer can then get a replacement, or a refund.

    

8. Opened poker chips, or Paulson Chips that are returned, will receive a 25% restocking fee (no exceptions).  Any chips returned will have a 15% restocking fee even if they are not opened.

    

9. If a customer ordered the wrong item and returned it for a different item, you will be charged a restocking fee and shipping fee's and will be refunded less those fees.  Then you may place another order for what a customer would like.

* FREIGHT SHIPMENTS

Please allow up to 2 weeks for returns to be processed. If you feel like a return has taken longer than 2 weeks, please contact our office for any questions you may have. Economartplus.com reserves the right to change this policy at any time.